Our Fees and Insurance Policies
We don’t bill insurance companies and we don’t accept insurance payments. We expect that you will pay for your appointment at the time of your visit.
Our services may be fully or partly covered by your insurance or employee benefit plan or covered once you have met your deductible. Please check your coverage carefully by contacting your insurance company with your questions before your first visit with us.
We will provide you with a statement/receipt which you may submit on your own to your insurance company if you are eligible to be reimbursed for your care.
We’re thrilled to be able to offer an easy way to make your treatment affordable. For over 20 years M-Lend Financial has provided patient financing for medical and behavioral health, including ketamine treatment, throughout the country. They specialize in rapidly acquired credit lines that facilitate treatment, including:
We’ve been opted-out of Medicare for more than a decade, which means that we do not bill Medicare or accept Medicare payments.
What that means for you is that if you are covered by Medicare, you cannot submit your statement/receipt to receive reimbursement for your office visits with us from either Medicare or your secondary insurance company. This is a Medicare rule/regulation and it applies to all doctors who opt out of Medicare.
If you are covered by Medicare, or become covered by Medicare during your treatment with us, it is your responsibility to notify us immediately so that we can present you with the appropriate opt-out notification and agreement for you to review and sign before you begin or continue treatment with us.
We cannot proceed without your signature and consent on this crucial document.
Check, cash, Visa and MasterCard
We’ve partnered with Advance Care and United Medical Credit to help make your treatment affordable.
Just click below for more information!
We understand that there are times when you must miss a scheduled appointment because of illness, emergencies, or other obligations. We know. We’ve been there, too.
However, if you do not cancel your appointment at least one day in advance, you prevent another patient from getting much needed treatment or from being seen that day for an urgent problem.
If you miss your appointment and have not notified us at least one day in advance, you will be charged your full appointment fee.
As one of the premier psychiatric practices in the Hartford area, we strive to provide superb care and hope to exceed your expectations on every level.
We always welcome feedback personally.
We’d love to hear from you.